House Manual and Boise Travel Guide for Madrona Suite

All guests should occupy the dwelling and back patio areas only. Please No guests loitering by the front door or walkways. The garage is for the parking of vehicles only. No guests may sleep, smoke, vape, or loitering in the garage.

As a courtesy to your neighbors. Between the hours of 8:00 pm and 8:00 am please keep noise to a minimum. Disturbing of neighbors including loud gatherings on the patio or backyard will not be tolerated.

No Smoking, we're a smoke-free home, including the garage. This includes vaping. Guests are responsible for any and all extra cleaning processes to remove smells, stains and odors associated with smoking inside home.  Costs for cleaning can reach up to $2000.00 per incident!

No Smoking, we're a smoke-free home, including the garage. This includes vaping and smoking marijuana (air fresheners do not hide the smell and will be obvious to non-smokers). Guests are responsible for any and all extra cleaning processes to remove smells, stains, and odors associated with smoking inside the home. Costs or cleaning can reach up to $2000.00 per incident with a minimum charge of $300 for ozone odor removal treatments!

The property owner would respectably request guests remove shoes or wear inside footwear will inside the home.

Family and friend gatherings are allowed, but please respect the home. Guests are held responsible for major damage and returning the home to move-in conditions they received upon first arriving. No overnight visitors are allowed to stay in the home other than those listed on the primary guest list.

Do Not engage in any Illegal Activities or Drug Use anywhere on the property. This includes Illegal Downloading of any content using Wi-Fi internet. Illegal activities will not be tolerated and cancellation and eviction of the home mid-stay can occur, also potentially resulting in notification of appropriate law enforcement authorities and no refund.

As a Guest, you are responsible for leaving the home (including any personal or other property located at the home) in the condition it was in when you arrived. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise, provide access to, the home.

The cleaning fee charged at booking is basic cleaning of the entire home. If the home is left in an unreasonable condition including but not limited to damaged property, excessively unclean conditions, and/or unsanitary conditions, guests will be billed in addition to the exact costs of cleanings, fixes, and replacements.

Missing garage remotes at the time of check-out will be billed a $75 replacement fee.

As the Guest, if you stay past the agreed-upon checkout time without Host Boise's written consent (“Overstay”), A minimum of $75 per fee will be charged. As well as $75 for each hour (or portion thereof) past the required check-out time. Guests will be liable for any additional damages incurred, including but not limited to the cost of supplying alternative accommodations for arriving Guests.

If Host Boise claims and provides evidence that you as the Guest have damaged a home or any other personal property at a home ("Damage Claim"), Host Boise can seek payment from you. If Host Boise determines in its sole discretion that you are responsible for the Damage Claim, Host Boise will, after the end of your stay, collect any such sums from you and/or against the Security Deposit (if applicable) required to cover the Damage Claim pursuant to the Payments Terms. Host Boise also reserves the right to otherwise collect payment from you and pursue any remedies available to Host Boise in this regard in situations in which you are responsible for a Damage Claim.

As a guest, your security deposit is used to protect against damages. If applicable, the Security Deposit shall be refunded within 72 hours of your departure date provided no deductions are made due to A) damage to the Property or furnishings, B) dirt or other mess requiring excessive cleaning, or C) any other costs incurred by Host Boise as a result of your stay.

Upon arrival, you the Guest should examine the Property, all furniture, furnishings, appliances, linens, fixtures, and landscaping, if any, and should immediately report to Host Boise if anything is not in operating condition or in disrepair.

NO PETS ALLOWED

*Pets are NOT ALLOWED due to the owner's allergies. Guests with unauthorized pets may have their reservations canceled and be evicted from the property without a refund. Please notify us before your stay so that necessary accommodations can be made.

Please don't use gas barbecue unless you have adequate experience. See instructions card attached to barbecue if applicable.

Please don't use fire pit unless you have adequate experience. Please limit any wood burning to 3 pieces at a time, only supplied or purchased "firewood" is allowed to be used in fire pit. No accelerants or flammable liquids allowed. Please verify outdoor fire pit is extinguished when away. It is the guests responsibility to clean and remove any ashes prior to checkout. *An additional cleaning fee may apply to clean your ashes out of the fire pit. Place all ashes in the provided metal bucket.

Absolutely no portable heaters, air conditioners, or other items that may cause and have the potential to be a fire hazard.

Help us keep stay costs lower. Please set temp to a minimum comfortable temperature of 72° - 76° when not at home.

Parking is allowed in driveway or in garage . No Parking on lawn or other property. Please be aware of all street parking laws posted. If garage is accessible to guests, a garage door remote will be provided. Please be sure to return the remote where found to avoid any replacement charges for missing remotes.

Your reservation booking allows only the guest count listed on the reservation. No extra overnight guests or stays unless authorized by management. *Additional guests will be charged $10 per night starting at the beginning of the reservation, regardless of time guests claims they arrived.

Don't reorganize furniture, remove bed mattresses, or use inside furnishings outside. Use provided patio furniture only. Please keep patio furniture off the grass due to sprinkler timing and snow damage.

Use recycle & trash bins located on the east side of the home. Refuse company will pick up and empty bins on early Tuesday mornings. Please leave bins on curb in from of the home for pick up as early as Monday and return to side of the house within 24 hours of being emptied please. If your checkout day is a Monday, please place the bin on the curb, and we'll bring it back in. Thank you!

Lawn care cleanup and servicing are done on Fridays between 8 am - 5 pm, between the months of April thru October. Please be sure to have any chairs, toys, or other items removed from the lawns so they may serve the property. Servicemen access the backyard without notice.

Help us keep stay costs lower. Please turn off the inside lights when you're not at home. Leave on minimum lighting if planning to return in the dark of the evening.

Outside cameras are present for guests, hosts, and property safety. Cameras are located at entry points to the home including but not limited to front door, patio entry door, driveway, and garage entry door to the home. Cameras record 24/7 but are not monitored at all times for your privacy. Turning off, unplugging, covering, blocking or any other attempt to avoid camera operation is a valid reason for eviction without a refund.

To request an Early Check-in, please click on the booking requirements link provided when making your reservation. Early check-ins are on an approval basis only. *fee may apply

Check your email for check-in instructions. This is a self-check-in property, you will need to obtain an entry code to enter! For security, detailed instructions and your entry code will be sent via email or via your booking platform message system, 3 days prior to arrival.

Please do not attempt to enter the home before your 4 pm check-in time, unless specifically granted an early check-in, in writing. Entry codes will not be activated till the exact check-in time is given for your stay. No dropping off luggage, using the bathroom, parking your vehicle, etc... unless written permission has been given.

If an entry code has been issued, but a pre-booking requirement has not been completed, your code will not work and will be deactivated. Entry is not given till all pre-arrival requirements are complete. These can be but are not limited to, security deposit incomplete or declined, pet fees still outstanding, rental agreement not signed, or guest has not communicated or answered qualifying questions.

Enter your 5-digit code and press the unlock button. Wait 3 seconds for locking mechanism to disengage lock. After lock disengages you may enter your code.

To lock door, press lock button on keypad, make sure door is closed and lined up properly for automated lock to engage.

If the door does not unlock, wait 5 seconds and re-attempt your code, majority of the time someone is unable to access the home, the wrong number was entered on the keypad.

Available High Speed Internet - Username & Password will be sent with check-in instructions and may also be located inside the home on a wall board.

For Security Purposes this will be provided via email or through your booking platform message system with your check-in instructions.

For Security Purposes this will be provided via email or through your booking platform message system with your check-in instructions.

Uber, Lyft and local Taxi Services are available for Airport pickup. Local taxi service is on stand by at Airport for quick pickup service.

Parking is allowed in the private garage, or on the private driveway. All other parking is available on the street outside the neighborhood complex. Please be aware of all street parking laws posted.

To help us keep our cleaning fess reasonable, something most other hosts with homes this size can't accomplish! We kindly ask you to help us by doing the following things at check-out:

• Place all your dirty towels in the shower or in the bathtubs.
• Leave bedding on beds, as our staff will strip all beds for professional laundering.
• Take any trash that may stink or have food waste in it, and place it in the trash bins on the east side of the home.
• Leave the garage door opener on the kitchen counter.
• Please ensure all doors & windows are locked and lights are shut off. *This helps us keep booking and cleaning costs lower.
• Please verify that the fireplace is turned off.
• Please verify outdoor fire pit is extinguished and ashes are cleaned out. *An additional cleaning fee may apply to clean your ashes out of the fire pit. Place all ashes in the provided metal bucket.
• Please verify that the gas to the outdoor BBQ grill is turned off.
• Place all dirty dishes, pots & pans in the dishwasher and start the cleaning cycle.
• Please be sure to log out of any TV apps or channel platforms
• If your checkout day is a Monday, please place the trash bins on the curb and we'll bring it back in. Thank you!

Put all your dirty towels inside the shower or in bathtubs. Please avoid damaging flooring by leaving wet or damp clothes on the floor or carpets.

Please leave all bedding on the beds, our cleaning staff will strip the beds of linens for professional laundry. This helps avoid washing and drying any stains into sheets, trapping tv remotes and other items inside the linens that can also damage equipment.

Take any trash that may stink or have food waste in it, and place in trash receptacle on the east side of the home.

Please kindly take trash bins to curb if checking out on Monday for pickup. Staff will return the bins to their locations.

Guest are responsible for their own trash, as a courtesy, Host Boise provides paid for trash service pickup on Tuesdays. If guests choose to not use this pickup service, or do not take trash bins to curb, guests may be charged a special refuse pickup fee.

The next group of guests will appreciate having trash bins that are not full and unusable.

Please verify outdoor fire pit is extinguished and ashes are cleaned out. *An additional cleaning fee may apply to clean your ashes out of the fire pit. Place all ashes in the provided metal bucket.

Please ensure all doors & windows are locked and lights are shut off.

Leave the garage door opener on the kitchen counter. Missing garage remotes at the time of check-out will be billed a $75 fee.

Please verify that the barbecue grill, oven, stove, fireplace and and any other gas appliances are are not lit and gas is turned off.

Place all dirty dishes pots & pans in the dishwasher and start the cleaning cycle.

Please ensure you're using dishwasher detergent pods and not laundry detergent pods to avoid damages to floors and appliances.

Guest cleaning fees account for emptying the dishwasher of clean dishes only. If any dishes or cookware are left in the sink, left dirty in cabinets or on the stovetop, or the dishwasher has not been started, guests may be accessed an excessive cleaning fee to clean your dirty dishes.